Email: support@moongiltech.com
1. Introduction
This Privacy Policy is issued in accordance with the Information Technology Act, 2000,
the Digital Personal Data Protection Act, 2023 (India), and applicable rules.
YWalks (“we”, “our”, “us”) is committed to protecting your personal data.
2. Legal Basis for Processing
We process personal data based on:
- User consent
- Performance of contract (app services)
- Compliance with legal obligations
- Legitimate business interests
3. Information We Collect
3.1 Personal Information
- Name
- Email address
- Profile information
- Account credentials
3.2 Fitness & Activity Data
- Step count
- Walking/running data
- Calories burned (estimated)
- Streak and milestone records
3.3 Transaction Data
- Coins earned, purchased, redeemed
- Voucher redemption history
3.4 Device & Technical Data
- Device model
- Operating system
- IP address
- App usage analytics
- Crash logs
4. Payments
All in-app purchases are processed via:
We do not collect or store payment card details.
5. Advertisements
The app may use third-party advertising networks compliant with Google Play and Apple policies.
Ad networks may collect device identifiers for ad personalization.
6. Data Storage & Security
We implement industry-standard safeguards including:
- HTTPS encryption
- Secure authentication mechanisms
- Role-based access control
- Cloud infrastructure security compliance
7. Data Retention
Personal data is retained as long as the account remains active.
Deleted accounts are permanently erased within 30 days unless retention is legally required.
8. User Rights (DPDP Act 2023)
Under Indian law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Withdraw consent
- Request erasure of personal data
- Nominate a representative
9. Children’s Privacy
The app is not intended for users under 13 years of age.
We do not knowingly collect data from children.
10. Data Transfers
Your data may be stored on secure cloud servers located within or outside India,
in compliance with applicable law.
11. Grievance Officer (India Requirement)
As required under Indian law:
Grievance Officer Name: Kumar Kanagaraj
Email: support@moongiltech.com
All complaints will be acknowledged within 48 hours and resolved within 30 days.
12. Changes to Policy
We may update this Privacy Policy periodically.
Updates will be posted on this page.
